24/7 Guest Service. Real-Time Bookings. Zero Hold Music.

ORiele answers instantly, checks your PMS, books in real time, and handles requests.

See booking, routing, and request handling in one live flow.

ORiele CX

Guest communications + execution layer across booking, service, and resolution.

ORiele Partner Network

Expansion engine for vendors, services, and revenue partnerships.

Hotel and hospitality

The next generation of hotel operations

Every guest interaction becomes a clean action—booked, logged, routed, and resolved.

Always-On Booking

Turn every inquiry into a real reservation—any time, any channel.

What improves

Abandoned calls ↓ 25–45%Direct bookings ↑ 10–20%After-hours capture ↑ 15–30%

What ORiele listens to

"Tonight availability?" requestsDate/room/occupancy patterns"Hold times" + hang-ups

ORiele CX: the execution engine behind guest experience

AI Communication Hub

  • One conversation history across voice, text, and web
  • Clean handoffs with context, not confusion
Explore module →

Test the Hotel Voice Agent

What you can test

Fits the hospitality stack you already run

Common in hospitality

Oracle OPERA
Cloudbeds
Mews
Maestro
StayNTouch
Salesforce
Zendesk
Twilio
Stripe

Grow service capacity and revenue with a hotel partner engine

Activate vendors, local experiences, and revenue partners with a structured, trackable network.

Partner Discovery

Discover vetted vendors and experience partners by location and capability.

Explore →

Built for guest data, operational control, and auditability

Phone
PMS
Ticket
Mgr
audit trail

Role-based access

Control visibility by property, team, and role

Audit-ready logs

Trace actions, changes, and escalations

Data minimization

Collect only what's needed per workflow

Safe escalation

Sensitive cases route with guardrails

EncryptionRBACLoggingRetention controlsPII handlingSecure integrationsMonitoring

Fewer abandoned calls, more direct bookings, and a front desk that finally runs 24/7.

Since putting ORiele on, we've gone far away from missing calls. The voice agent actually answers, checks the PMS, books in real time, and can even handle different requests like late checkouts without bothering my team. It's honestly a win for our guests too. because they don't get stuck listening to hold music, they get what they need instantly. For us, that's fewer abandoned calls, more direct bookings, and a front desk that feels like it finally runs 24/7 without burning payroll.
AT
Amir Taleban
Owner
Wyndham Hotels & Resorts (Franchise)

FAQ

Yes—ORiele can check availability and complete bookings based on your rules and systems.

Yes—ORiele captures details, applies policies, and routes exceptions cleanly when needed.

Yes—SMS, email, WhatsApp, or other supported channels based on your workflow.

Yes—ORiele supports multilingual conversations and language-based routing.

With controlled workflows, verification options, and audit-ready logging.

Yes—one playbook across properties, with local overrides for policies and routing.

No—ORiele can integrate directly or be deployed in staged workflows.

Make your hotel feel always available

Tell us about your properties and what you want to automate. We'll tailor a live demo around your real guest calls, requests, and routing paths.

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Real-time booking logicClean escalations & logsMulti-property ready

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Try the Hotel Voice Agent right now and experience ORiele CX firsthand.

Try the Hotel AI Voice Agent