Always-On Customer Experience. Instant Order Answers. Higher Conversion.
ORiele resolves order questions, returns, and product inquiries—while driving conversion with accurate, context-aware support.
See order status, returns, and conversion flows in one live experience.
Unified customer experience + execution layer across support, returns, and conversion.
Expansion engine for fulfillment, vendors, marketplaces, and growth partners.
The next generation of retail experience
Every customer interaction becomes a clean action—resolved, tracked, and optimized for conversion.
Instant Order Answers
Answer order questions instantly with verified, system-connected accuracy.
What improves
What ORiele listens to
ORiele CX: the execution engine behind retail experience
AI Communication Hub
- One customer thread across voice, text, and web
- Context preserved across teams and tools
Fits the retail stack you already run
Common in retail & eCommerce
Scale fulfillment, vendors, and growth with a retail partner engine
Activate vendors, 3PLs, marketplaces, and revenue partners with a structured, trackable network.
Partner Discovery
Discover 3PLs, carriers, vendors, and marketplace partners by fit and region.
Explore →Built for customer data, controlled actions, and auditability
Role-based access
Control visibility by team and function
Audit-ready logs
Trace actions, changes, and escalations
Data minimization
Capture only what's required per workflow
Safe escalation
Exceptions route with summaries and guardrails
“Retail is won on trust, speed, and consistency—across every customer touchpoint.”
“Retail is won on trust, speed, and consistency—across every customer touchpoint. ORiele helps us deliver that experience at scale, with every order question resolved and every return handled smoothly.”
FAQ
Yes—ORiele can lookup orders and resolve common delivery scenarios with system-connected accuracy.
Yes—ORiele can apply policies, capture details, and start the workflow with controlled actions.
Yes—ORiele can guide customers based on use case, constraints, and preferences.
Yes—SMS, email, WhatsApp, or other supported channels based on your workflow.
Yes—ORiele supports multilingual conversations and language-based routing.
With verification options, controlled workflows, and audit-ready logging.
No—ORiele can integrate directly or be deployed in staged workflows.
Make every customer interaction conversion-ready
Tell us about your retail operations and what you want to automate. We'll tailor a live demo around your real customer interactions, order workflows, and support scenarios.
Prefer to talk?
Try the Retail Voice Agent right now and experience ORiele CX firsthand.
Try the Retail AI Voice Agent